Texas Roadhouse Hostess Training Practice Test

These questions are part of the practice quiz. Start practicing

• Which of the following greetings is appropriate for welcoming guests?
• What is the main ingredient in the rattlesnake bites?
• Which of the following burgers do we offer?
• Which items do we typically offer guests with young children?
• What should you do after coughing or sneezing?
• What is the primary goal of the door coordinator at Texas Roadhouse?
• What should you take into account when assessing intoxication?
• What is advised to use for protective equipment during sanitizing?
• What is included in the combo appetizer?
• Which burger includes bacon as a key ingredient?
• Why are Alley rallies important?
• As a host, how can you assist with pre-bussing?
• Which characteristic is essential for a host's role at Texas Roadhouse?
• How long should a phone call not be left on hold?
• What action does "flagging" specifically apply to in the context of a guest experience?
• What should a hostess prioritize when taking to-go orders?
• What should you do for a first-time guest?
• Who should be the number one priority for a hostess?
• What should all guests receive before leaving the restaurant?
• What is the mission statement of Texas Roadhouse?
• Is it acceptable to flip a highchair upside down for use as a baby carrier?
• Which description best fits the role of the leader at the door?
• What kind of sauce comes with the shrimp appetizer?
• What is a good way to occupy children while they wait?
• What is the standard portion size for a pulled pork sandwich?
• What type of gravy is served on country fried chicken or country fried steak?
• What should you do while walking guests to their table?
• What is included with the pulled pork dinner option?
• Why should you announce your presence when entering or exiting the kitchen?
• What does the 10' 4' rule indicate in customer service?
• What is the first step in handling a recook?
• Which action should a hostess take if a customer exhibits signs of intoxication?
• What is described as the 'steak lovers' steak' due to its flavor?
• Is it necessary to wear gloves when cutting fruit?
• What does the term "Bubba Wows" refer to in the context of Texas Roadhouse?
• What overall goal should the updater focus on in the dining room?
• What is the acronym for service with heart?
• What toppings are added to our chili?
• How can a hostess ensure they are providing "legendary service"?
• Why is it crucial to communicate with the seating coordinator?
• Which of the following is NOT an assistant manager at Texas Roadhouse?
• How would you describe pulled pork to a guest?
• How are the tater skins served?
• What phrase is used to inform the dishwasher that a glass rack is full?
• How are the boneless wings described on the menu?
• What is NOT a host responsibility at Texas Roadhouse?
• What are the main toppings on the tater skins appetizer?
• Which procedure should be followed if a busser’s gloves appear dirty?
• Which of the following is a recommended way for a host to show personality?
• What should be done with the chairs before opening the dining room?
• Why should you inform a manager about a recook?
• Which role at Texas Roadhouse is responsible for taking and completing all to-go orders?
• What should hosts do for guests with mobility problems?
• How often should hands be washed according to established health guidelines?
• When communicating with both the front of house and kitchen, what should be maintained?
• When should you wash your hands?
• In a restaurant setting, when is it most appropriate to use the term "expo"?
• During which hours is Texas Roadhouse open on Fridays?
• What is the role of the seater greeter?
• Which of the following should a busser be prepared to do during busy times?
• How many potato skins come in one order?
• Which staff member coordinates issues regarding large parties and provides quote times?
• Why is it important to recognize first-time guests?
• What characteristic is important for the leader at the door to possess?
• What is the acronym for "Service with HEART" in Texas Roadhouse?
• What does "full hands in, full hands out" mean in the context of pre-bussing?
• What is one key food safety guideline for employees?
• Which steak is aged longer for extra tenderness and has a flavor similar to sirloin?
• What should you do if you are unsure about something while on the phone?
• Which of the following is NOT a side item offered?
• Who is the service manager at Texas Roadhouse?
• What is the purpose of the “manager in window”?
• What is the best way to manage a situation where guests are waiting longer than 30 minutes for a table?
• Why is it important to let the manager know about a new guest?
• Which technique is part of the S.I.R method used for assessing intoxication?
• Where is Texas Roadhouse located?
• How can a SA (Service Assistant) assist a host?
• What side is typically served with the pulled pork sandwich?
• What should you use to clean a table?
• What is the purpose of a preshift meeting in a restaurant setting?
• What is the correct procedure for handling a glass through ice?
• What is the responsibility of the name taker in the host team?
• What is one of the responsibilities of the large party coordinator?
• What is one of the appetizers listed?
• What role does the board coordinator play in the seating process?
• When is it appropriate to let a guest know there is no wait?
• What is one of the recommended drinks mentioned in the Texas Roadhouse overview?
• When something is described as "on the fly," what does it indicate?
• When should a manager be notified?
• What does the abbreviation FOH stand for?
• What size is the portion of fried pickles served?
• How many minutes before the quoted time should call ahead guests check in?
• Which steak combines both the filet and strip for a versatile taste?
• How should managers handle a confirmed fire emergency?
• What is one of the primary responsibilities of a busser at Texas Roadhouse?
• What action should be taken if a table is found to be dirty?
• What is the primary function of a headset in a restaurant?
• Which phrase would best describe Texas Roadhouse's commitment to service?
• What is the size of our Porterhouse T bone steak?
• What should a hostess emphasize when greeting returning guests?
• What does "ticket time" refer to in a restaurant?
• In the event of an angry guest, what should a legendary name taker do?
• Which of the following best exemplifies teamwork in a restaurant?
• What is our most popular steak, recognized for being very lean and hearty?
• What is the primary responsibility of a large party coordinator?
• What should you do if a guest appears to be intoxicated?
• What texture should a medium rare steak feel when pressed?
• What does a relay assisted call involve?
• What does G.R.O.W stand for in Texas Roadhouse?
• Which steak is known as the leanest and most tender?
• How should highchairs and booster seats be handled?
• What is an important practice for maintaining personal hygiene at Texas Roadhouse?
• What is considered a polite interaction when working as a hostess?
• What items are every guest seated with at Texas Roadhouse?
• In what way does the manager in the window ensure quality service?
• What is the recommended action if you quoted a wait time of 10-20 minutes and seated that party 25 minutes ago?
• What should you do if a guest has a special request while ordering?
• What does it mean to “fight the 30-minute wait”?
• What is the "echo system" used for in a restaurant?
• Which ingredient is not part of the grilled chicken salad?
• What should you do during a fire emergency at Texas Roadhouse?
• What does the restaurant lingo term "Bank" refer to?
• What key personal quality is emphasized in the dress code?
• How should all sanitizing buckets be filled?
• What is the primary responsibility of a server assistant (SA) at Texas Roadhouse?
• During the first-time guest program, what is important to show off to impress guests?
• What is an essential item to include for a to-go order?
• What should you do if you forget an assigned table?
• What are great conversation starters for hosts?
• In restaurant lingo, what does "Follow" refer to?
• What is a key component of Legendary Kid Services?
• What should be stocked in the host area before opening?
• What cooking method is used for the cactus blossom?
• What is the appropriate telephone greeting for Texas Roadhouse?
• What should be done if a guest appears intoxicated?
• What does "Add on" mean in a restaurant context?
• How often should restrooms be checked?
• What color bucket is soap categorized in?
• What is included in the dress code for Texas Roadhouse hosts?
• What temperature range defines a medium steak?
• What does the updater notify when tables become available?
• What does the term "in the weeds" signify in a restaurant setting?
• What sizes do we serve our filets?
• What are cheese fries topped with?
• A baked potato is coated with which ingredient?
• Which of the following ingredients is NOT typically on a loaded baked potato?
• What does it mean to jaccard a steak?
• What is a key communication method for the seating coordinator?
• What does "service with heart" mean at Texas Roadhouse?
• What type of sauce is served with the fried pickles?
• Which of the following is a key responsibility of a hostess?
• What must towels be kept in when not in use?
• What should be done when a guest uses a high chair incorrectly?
• What does pre-bussing entail?
• What needs to be done with the trash bins in the host area?
• What should you do if you drop silverware?
• What should a hostess focus on while greeting guests?
• What is involved in describing steak temperatures to guests?
• What is NOT included in the duties of a legendary name taker?
• What does FIFO stand for in the context of stock management?
• What is the policy on service animals at Texas Roadhouse?
• What does the abbreviation BOH stand for?
• What does the term "86" signify?
• Who is the market partner at Texas Roadhouse?
• What is the proper action when answering a telephone call from a guest?
• What is the primary function of a manager in the window?
• What is a suggested practice when delivering recook items?
• What characteristic makes the ribeye steak notable compared to others?
• What is the name of the kitchen manager at Texas Roadhouse?
• What is the minimum duration for washing hands?
• What should you do with heavier items in a to-go order?
• What is the most important part of the uniform?
• During restroom checks, which item is NOT included in the standard checks?
• How should the blinds in the dining room be positioned?
• What is the phone number to Texas Roadhouse?
• What should a server assistant prioritize in their role?
• What is part of the clocking-in procedure at Texas Roadhouse?
• At what temperature are all burgers typically cooked?
• What does the term "Cut off" indicate in a restaurant setting?
• Why is "ticket time" important for restaurant operations?
• Where should towels be stored instead of in an apron or pocket?
• When calculating wait time, how long should you quote for a party of 2 if they are the 11th name on the list?
• What is the main duty of a call ahead host?
• What type of entertainment can be provided for children while they wait for their meals?
• What should be done if you are feeling unwell while working?
• Which of the following is a characteristic of Texas Roadhouse side items?
• What sauce is typically served with the Cactus Blossom?
• What should be done with excess trash in the dining room?
• What is meant by the term "Pivot point"?
• What action should all Texas Roadhouse employees take to ensure cleanliness?
• What is an appropriate farewell greeting at Texas Roadhouse?
• What action should you take if a guest does not arrive on time for their quoted wait?
• What should you never do as a legendary name taker?
• What is one way to stay active as a host in the dining area?
• How can hosts maintain wait and quote times effectively?
• What is a bartender's main focus in their role at Texas Roadhouse?
• Why is it important for hosts to perform restroom checks every 15 minutes?
• How many shrimp are included in the shrimp appetizer?
• What is noted as the most tender steak that "melts in your mouth"?
• A grilled chicken salad is topped with which of the following?
• What does "flagging" involve in a restaurant environment?
• What should a host do when taking names for the waiting list?
• Who is the managing partner of Texas Roadhouse?
• How can we keep kids entertained while they wait?
• What is a key responsibility of a seater/greeter?
• What is the first step in checking the bathrooms before opening?
• What is essential for servers to achieve legendary service?
• How many calls should you make before marking a guest as NS on the waitlist?
• Why is plate presentation considered important?
• Who is responsible for handling recooks?
• When should hosts provide high chairs or boosters?
• What type of food item are "Rattlesnake bites" classified as?
• What task does the name taker perform?
• Which steak is characterized as both tender and flavorful, representing the best of two types?
• What is an important aspect of the Texas Roadhouse uniform?
• What is the size of the bone-in ribeye served?
• What is served with the cheese fries upon request?
• What sensory indication helps identify the proper temperature of a medium rare steak?
• What is the expected response mechanism for a guest's need at Texas Roadhouse?
• What is a key responsibility of the updater?
• What information should you collect when taking a to-go order?
• If you sustain a cut, what is the immediate action you should take?
• How should you greet a guest on the phone?
• Which best describes a house salad?
• Which item is NOT part of what Texas Roadhouse is known for?
• How should one communicate their entry or exit in a busy kitchen environment?
• What is important for a hostess to display during phone interactions?
• How long should a wait time be quoted for a party of 10 according to the quoting guidelines?
• What should you do if an item is not from your table but needs to be sent back for a recook?
• What is the procedure for greeting first-time guests?
• What is the responsibility of the Expo in a restaurant?
• What aspect of the restaurant does "FIFO" relate to?
• Which item is included in the side options?
• What should be done if an intoxicated guest refuses to leave?
• What should a hostess do to make a lasting good impression?
• What is encouraged as part of providing excellent customer service?
• Why is it important to warn parents about hot food?
• True or False: Call ahead seating allows guests to add their name to the waitlist before arriving.
• When engaging a first-time guest, what is one of the key actions to take?
• What color bucket is used for sanitizing?
• How should cut fruit and creamers be stored in the service area?
• What is one of the main responsibilities of the updater at Texas Roadhouse?
• How many people must be in a party to be considered large at Texas Roadhouse?
• What must be done to the TV in the corral area?
• What is the best seating option for guests in wheelchairs?
• What is the role of a "manager in window" in a restaurant?
• How often should employees wash their hands to maintain hygiene?
• What is a recommended way to assist guests with young children?
• What is a false wait in the context of restaurant hosting?
• What does a server at Texas Roadhouse need to follow to ensure guest satisfaction?
• What is the mission statement of Texas Roadhouse?