Who should be the number one priority for a hostess?

The guests should always be the number one priority for a hostess because their experience directly impacts the overall success of the restaurant. A pleasant and memorable dining experience encourages customers to return, leave positive reviews, and recommend the restaurant to others. The hostess is often the first point of contact for guests, so their role includes making guests feel welcome, managing seating arrangements efficiently, and addressing any inquiries or concerns. Prioritizing the guests helps ensure that they feel valued and satisfied, which is essential for building customer loyalty and maintaining a positive reputation for the restaurant. While the kitchen staff and restaurant owner are important for the smooth operation of the restaurant, the primary focus should always be on providing excellent service to the guests.