What should you do if you forget an assigned table?

When a hostess forgets an assigned table, the most appropriate response is to apologize profusely and offer something for the inconvenience. This approach demonstrates professionalism and a commitment to customer service. A sincere apology acknowledges the mistake and shows empathy towards the guests, allowing them to feel valued despite the oversight.

Offering something for the inconvenience—such as a complimentary appetizer or dessert—can also help to mend the situation and enhance the overall dining experience. This action not only addresses the immediate issue but also reinforces the establishment's dedication to ensuring customer satisfaction.

In contrast, ignoring the issue fails to acknowledge the guests' experience and could lead to dissatisfaction. Apologizing without any compensation might not sufficiently resolve the issue or restore goodwill. Reassigning the table without addressing the oversight may overlook the importance of customer relations and fail to create a positive atmosphere for the guests.