What should you do for a first-time guest?

For a first-time guest, engaging with them is crucial to creating a welcoming atmosphere and enhancing their overall experience. By flagging them with Texas Roadhouse flags and engaging in conversation, you're indicating that they are special and valued. This interaction can include sharing information about the menu, highlighting popular dishes, and ensuring they feel comfortable with any questions they may have.

Creating a friendly environment helps to build a connection with the guest, potentially leading to increased satisfaction and loyalty. Engaging a first-time guest also allows the hostess to set the tone for their dining experience, ensuring that they leave with a positive impression of both the restaurant and its staff.

The other options do not effectively contribute to a positive first-time experience. Ignoring a new guest would leave them feeling unwelcomed. Providing a discount could be misinterpreted and may not create the same meaningful connection. Taking their order immediately may not allow the guest enough time to review the menu or ask questions, which can lead to a rushed and less enjoyable experience. Therefore, engaging with first-time guests is a key practice in fostering a positive dining atmosphere at Texas Roadhouse.