What should be done when a guest uses a high chair incorrectly?

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When a guest uses a high chair incorrectly, notifying a manager immediately is essential for several reasons. High chairs are designed for the safety of children, and improper use can lead to accidents or injuries. By involving a manager, you ensure that the guest's safety is prioritized and that they receive the appropriate guidance regarding how to use the high chair correctly.

Additionally, managers often have the authority and experience necessary to handle such situations tactfully and may be able to provide alternatives or solutions that you might not be authorized to implement. This approach helps create a safer dining environment while maintaining high service standards at the restaurant. Notifying a manager also allows for proper record-keeping of any incidents or safety concerns, which can be beneficial for future reference.

Other options, such as advising the guest to use the high chair as they wish or ignoring the behavior if they seem content, do not address the potential safety risks involved. Similarly, moving the guest to another table does not solve the underlying problem related to the high chair's misuse and could disrupt other guests without addressing safety concerns directly.

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