What is the main duty of a call ahead host?

The main duty of a call ahead host is to take call ahead guest information and maintain communication with other hosts. This role is essential because it ensures that guests who have made reservations or called in advance are properly acknowledged and seated in a timely manner upon their arrival.

A call ahead host acts as the communication bridge between the guests and the restaurant, keeping track of whom to expect and when. This information is crucial for the restaurant's operations, as it helps in managing the flow of guests, estimating wait times, and allocating tables efficiently. Being organized and effective in communication fosters a smooth guest experience and contributes to the overall success of the restaurant's service.

While preparing tables for upcoming guests, serving drinks, and handling cleaning schedules are important tasks within the restaurant, they do not encapsulate the primary responsibility of a call ahead host. The focus of this role specifically revolves around managing call ahead guests and ensuring seamless coordination with fellow hosts.