What is meant by the term "Pivot point"?

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The term "Pivot point" refers to a key concept in restaurant seating and service management. It is the reference point where orders begin at a table and subsequently move clockwise around the table. This allows servers to efficiently manage orders and deliver food or drinks in a logical sequence that reduces confusion and enhances the dining experience.

Understanding the pivot point is vital for hostesses and servers as it helps streamline communication and service flow within the restaurant. By knowing how to reference the pivot point, staff can ensure that each guest receives their order in a timely manner and that the service maintains a smooth rhythm, particularly in busy settings. This practice ultimately contributes to customer satisfaction and a well-organized dining environment.

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