What action should be taken if a table is found to be dirty?

When a table is found to be dirty, the appropriate action is to apologize and clean it quickly. This response reflects the importance of guest satisfaction and maintaining a clean dining environment. Guests expect a welcoming and hygienic setting when they arrive at a restaurant, and addressing the issue promptly shows attentiveness to their needs.

By apologizing, the hostess acknowledges the oversight, which helps to build rapport and reassures guests that their comfort is a priority. Cleaning the table quickly not only resolves the problem but also minimizes any inconvenience for the guests waiting to be seated. This proactive approach demonstrates responsibility and service excellence, key attributes in the hospitality industry.

Other options, such as asking guests to clean the table or ignoring the issue, reflect a lack of professionalism and could lead to a negative dining experience. Waiting for a manager to handle it may delay resolution and does not showcase initiative. Therefore, taking immediate action to clean the table while communicating with the guests is the best practice in this scenario.